One address, and it reaches a person.
That address handles support, billing, refunds, licence questions, privacy requests and anything else.
The more of this you put in the first email, the faster it gets solved:
If it is a refund request, include your before-and-afters.
Within two business days. Usually sooner.
If you have not heard back in two business days, send it again. Mail goes missing more often than people think, and a second copy costs you nothing.
Mark Tandan, sole proprietor, Ontario, Canada. The Content Upgrade is his product.
The software works with whichever AI assistant you already use. If your issue is with that assistant, its pricing or its account, that one goes to them. If you are not sure which side a problem sits on, write to us anyway and we will tell you.